Loyalty Building Customer Management
Maximize value across the customer lifecycle with end-to-end intelligent decisioning.
57%
135%
Proactively engage customers across the customer lifecycle to mitigate risk and maximize growth. Use the right offer at the right time to improve customer satisfaction and build long-term relationships.
80%
40%
98%
Proactively engage customers across the customer lifecycle to mitigate risk and maximize growth. Use the right offer at the right time to improve customer satisfaction and build long-term relationships.
cheaper go live
increase in conversions
faster speed of change
business growth
faster time to decision
Trusted customer management solutions with proven business benefits:
Create Loyalty-Building Experiences
Use active decisioning across the customer journey to engage customers with the right offers at the right time. Eliminate friction at every digital interaction to reduce churn.
- Proactively Engage Customers:
Optimize upsell/cross-sell opportunities with AI-powered batch and event-triggered decisioning to identify when and what offers to make. - Streamline Reactive Decisioning:
Instantly respond to customer-triggered events with automated, real-time approvals and counteroffers. - Personalize Experiences:
Increase customer retention and grow your revenue by offering personalized pricing and products at every step of the customer journey. - Optimize Underwriting:
Automate underwriting processes, including compliance, risk assessment, and communication.
Manage Risk, Minimize Value
Optimize performance across the customer journey with the ability to regularly evaluate risk exposure and maximize portfolio performance.
- Minimize Credit Losses:
Identify at-risk accounts earlier to lower default rates with AI-powered evaluation of customer behavior and ongoing risk monitoring. - Maximize Customer Lifetime Value:
Use holistic customer views to optimize upsell / cross-sell opportunities and engagement. - Optimize Performance:
Use built-in testing and simulation to assess model performance before and after deployment. - Make Smarter Decisions:
Rely on dynamic data orchestration and decisioning to streamline processes, reduce costs, and improve decisioning accuracy.
Increase Agility
Gain the independence to make changes on your timeline with a strategy-friendly platform to support insight-driven advancements.
- Empower Your Business Users:
Remove vendor reliance with our low-code UI to achieve the right level of self-sufficiency for your business. - Lean on Industry Experts:
Augment your team when it makes strategic sense with our highly experienced professional services support. - Advance Your Strategy:
Uncover opportunities to optimize performance with Provenir’s AI-powered Decision Intelligence tools. - React Faster:
Rapidly evolve your strategy to adapt to market demands, with one solution for all of your data and decisioning needs.
