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Webinar: Optimizing Collections with Advanced Decisioning Solutions

On-Demand Webinar

Optimizing Collections with Advanced Decisioning Solutions

The ability to efficiently manage the collections process is critical to maintaining profitability and customer relationships. But credit recovery remains a challenge for companies in North America. With regulatory scrutiny, rising credit losses, and customer expectations evolving rapidly, traditional collections methods fall short. Financial services providers must adapt to modern, data-driven strategies to stay competitive.

Join our exclusive live webinar on December 5th, “Optimizing Collections with Advanced Decisioning Solutions,” where we’ll explore how advanced analytics, machine learning, and cloud-native platforms can transform your collections strategies. Learn from industry experts as they share actionable insights on leveraging cutting-edge technology to predict customer behavior, tailor communications, and optimize recovery outcomes in real-time.

Key Takeaways
  • Understanding the Modern Collections Landscape: Learn how rising operational costs, regulatory pressure, and customer demands are reshaping collections practices.
  • Harnessing Machine Learning in Collections: Discover how machine learning can improve recovery rates by predicting customer behavior and recommending the best treatments.
  • Optimizing Communication Channels and Timing: Uncover the power of advanced decisioning to choose the right message, channel, and time to engage delinquent customers effectively.
  • Boosting Profitability through Advanced Analytics: Explore real-world case studies demonstrating how integrating AI and data science leads to significant improvement in recovery rates.
Join us for this informative session to see the ways leading financial services providers are modernizing their collections approach to reduce losses, lower operational costs, and enhance customer experience.
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Speakers
  • andy

    Andy Beddoes

    Provenir

    Principal Consultant
  • sam

    Sam Rohde

    Provenir

    Director, PreSales North America

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Webinar: Mitigating Application Fraud in Africa

Mitigating Application Fraud in Africa: A Holistic Approach with a Decision Platform

Book a Meeting

The African market, characterized by rapid digital growth and increasing financial inclusion, is facing a surge in application fraud. Traditional fraud prevention methods are struggling to keep pace with the evolving tactics of fraudsters. This webinar will explore how a holistic onboarding decision platform can revolutionize fraud prevention in Africa.

We will discuss the key challenges of application fraud in the African context, including identity theft, synthetic fraud, and social engineering attacks. We will then delve into how a decision platform can address these challenges by:

  • Orchestrating rich data: Leveraging diverse data sources to gain a comprehensive view of applicants and identify suspicious patterns.
  • Creating complex rules: Developing sophisticated rules to detect anomalies and flag potential fraudulent activities.
  • Incorporating machine learning: Utilizing machine learning algorithms to continuously learn from new data and adapt to emerging fraud trends.
  • Enabling effective decisioning: Providing a case management system that facilitates efficient investigation and resolution of fraud cases.

By adopting a holistic approach with a decision platform, organizations can enhance their fraud prevention capabilities, protect their businesses, and ensure a positive customer experience in the dynamic African market.

Moderator

Adrian Pillay

Provenir

Director of Sales, MEA&T
Panelists
  • Mariama Jalloh-Heyward

    Mariama Jalloh-Heyward

    Alliance for Innovative Regulation (AIR)

    Program Director
  • Jason Abbott

    Jason Abbott

    Provenir

    Director of Fraud Solutions

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Roundtable: Banking 2030 – Are You Ready?

Provenir Financial Executive Club: Strategies for Excellence in Dynamic Decisioning

Roundtable:
Banking 2030 – Are You Ready?

When: 3rd December, 2024
Where: Great Northern Hotel, London

The future of banking is set for a significant transformation, driven by the relentless advance of digitalisation and emerging technologies such as artificial intelligence (AI), machine learning (ML) and personalisation. By 2025, 77% of banks are expected to adopt AI, enhancing efficiency and delivering more personalised customer experiences.

These innovations not only enhance operational efficiency but also reshape customer experiences, focusing on personalised services and seamless interactions. The time to adapt is now.

We are honoured to have Professor Lisa Short as our expert speaker. Professor Short’s forward-thinking digital expertise and relentless passion for advancing futuristic technology have earned her the respect and admiration of peers around the world.

Key Discussion Points:

  • How AI and ML are reshaping banking operations and customer interactions
  • Adapting to evolving regulations while embracing innovation
  • The role of sustainable finance and ESG in responsible banking
  • Preparing for the rise of embedded finance and frontier technologies

Format:

  • 11:45am – Keynote from Professor Lisa Short
  • 12:30pm – Roundtable discussion and three course lunch is served
  • 3:00pm – Official close and summary

Register your interest here

Professor Lisa Short

Professor Lisa Short is recognised as one of the top thought leaders and influencers in the world to follow for her work in digital tech, blockchain, crypto assets and EdTech. Lisa is a preeminent innovator, systemic change digital technology analyst, strategist & design ecosystem thinker with vast international experience founding & managing multiple companies and significant cutting-edge digital technology, value chain improvement projects, across different industry segments, and global markets including UK, APAC, Africa, Singapore, Europe & UAE.
The Provenir Thought Leadership Roundtable Series is designed to convene industry visionaries, C-level executives, and thought leaders in the financial sector for insightful discussions on redefining risk decisioning strategies. The series aims to cultivate a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of risk decisioning in an era of rapid technological evolution and changing consumer expectations.

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Striking the Balance: Navigating Affordability and Regulation in Financial Services

Provenir Financial Services Club: Strategies for Excellence in Dynamic Decisioning

Striking the Balance: Navigating Affordability and Regulation in Financial Services

Wednesday 4th December, 2024
The Fullerton Hotel, Singapore

In Singapore’s evolving financial landscape, lenders are facing the dual challenges of affordability and credit risk management amid rising interest rates and inflation. How can financial institutions adapt to these pressures and position themselves for success in the year ahead?

Join us for an exclusive roundtable event, hosted by Provenir in Singapore, titled Striking the Balance: Navigating Affordability and Regulation in Financial Services. Gain insights from Pei Ying Chua, Head Economist for APAC, as she delves into the current economic landscape and shares an outlook for lenders moving forward.

Key Discussion Points:

  • Explore strategies to expand access to affordable credit while managing risk effectively.
  • Discover ways to engage customers across their lifecycle with timely and relevant offers.
  • How AI and real-time data enable personalised lending experiences tailored to individual needs.
  • Discuss innovative approaches to strengthen credit risk management.
Format:
  • 11:30am – Arrival. Drinks to be served during networking

  • 11:45am – Keynote from Head Economist Pei Ying
  • 12:30pm – Roundtable discussion and lunch is served
  • 2:30pm – Official close and summary

Register your interest here

Pei Ying Chua

Pei Ying is the Head Economist for APAC at LinkedIn. Bridging between policy,
economics and data, her team partners with governments, public institutions, and
policy influencers to identify opportunities and insights that help government and
business leaders address the challenges of the modern workforce. Her role includes
government-focused analytics, development of upskilling and education policy, and
customized labor market insights that form the core of LinkedIn’s vision to create
economic opportunity for every member of the global workforce. Previously, Pei
Ying was the Head of Economics at Grab, South-East Asia’s largest ride-sharing
company. She was also the VP of Social Impact for Conjunct Consulting, South-East
Asia’s first social change consultancy, and is currently an active reviewer for the
Journal for Imaging Science and Technology. She is also the proud co-author of
“One Minute Theorems” and “How Many Economists Does It Take To Change A
Lightbulb?”.
The Provenir Thought Leadership Roundtable Series is designed to convene industry visionaries, C-level executives, and thought leaders in the financial sector for insightful discussions on redefining risk decisioning strategies. The series aims to cultivate a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of risk decisioning in an era of rapid technological evolution and changing consumer expectations.

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Embedded Lending is Inevitable: How Banks Can Compete and Win in a New Environment

ON-DEMAND WEBINAR

Embedded Lending is Inevitable: How Banks Can Compete and Win in a New Environment

Book a Meeting

Lending, for both consumers and small business owners, is a necessary inconvenience. No one wants a loan. They want what the loan provides for them (i.e. a car, a house, another quarter of operating capital, etc.)

Because of this basic reality, embedded lending – the ability to approve and fund customers for loans within the context of the transaction they are attempting to complete – will always be the most convenient, and thus preferable, option for consumers and small business owners.

And as software continues to take over the world, it becomes increasingly easy to embed lending within all of the websites, apps, and SaaS products that consumers and small business owners use on a daily basis. ​The challenge for banks is that they do not control those distribution endpoints. And so, the growth of embedded lending poses an enormous competitive challenge for banks, a challenge that has become even more dire with the growth of fintech and non-bank lending.

Watch on-demand now, as, Alex Johnson (Founder, Fintech Takes) and Kathy Mitchell-Stares (EVP North America, Provenir) share insights on:

  • How and why embedded lending is growing and how that growth is displacing traditional consumer and commercial loan distribution channels
  • The implications of this shift for banks and for the broader financial services industry
  • Actionable advice for how banks can adapt their business strategies and technology stacks to thrive in embedded channels and future-proof their businesses

Panelists
  • Alex Johnson

    Fintech Takes

    Founder
  • Kathy Mitchell-Stares

    Provenir

    EVP North America

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Roundtable: Navigating Regulatory Challenges and Affordability with Foresight in Financial Services

Provenir Financial Executive Club: Strategies for Excellence in Dynamic Decisioning

Roundtable: Navigating Regulatory Challenges and Affordability with Foresight in Financial Services

When: Thursday 10th October 11:30am – 2:30pm
Where: Hotels at SIX – Stockholm

In the current market in the Nordics, financial services providers are navigating through a period marked by a combination of high interest rates, increased regulatory pressure, and persistently high but potentially moderating inflation. But what does this mean for the year ahead, and how should lenders best position themselves to navigate this uncertainty?

Join us live on 10th October for this exclusive senior-level roundtable where will bring together industry experts to delve into the complex landscape of regulations and their impact on affordability.

Key highlights of the discussion include:

  • The crucial role of foresight strategies
  • Effective regulatory compliance and cost management
  • The critical integration of data and risk decisioning technology
  • Insights into future regulatory changes and how to adapt to evolving landscapes

Format:

  • 11:30am – Arrival. Drinks to be served during networking

  • 11:45am – Keynote from Chief Economist Lena Sellgren
  • 12:30pm – Roundtable discussion
  • 12:30pm – Three-course lunch is served
  • 2:30pm – Official close and summary

Register your interest here

Lena Sellgren

Lena is Chief Economist and Head of Analysis at Business Sweden, the Swedish Trade and Investment Council, with a background from Nordea, the Ministry of Finance and the National Institute of Economic Research. Lena has extensive experience in business intelligence and economic analysis. Prior to her role at Business Sweden, she was Chief Analyst at Nordea Markets. She has a solid experience of working in the public sector. She has been Head of Public Finance at the National Institute of Economic Research and worked for over ten years at the Ministry of Finance, including as Deputy Head of Tax Economic Analysis. In addition, she has been an expert in several public inquiries and for many years has been a Swedish delegate in working group meetings and bilateral negotiations within the EU and OECD. She has also been a board member of the Norwegian Research Council and an expert in the South Sweden Chamber of Commerce’s “Productivity Commission”. She is also a columnist for the German business newspaper “Handelsblatt”

The Provenir Thought Leadership Roundtable Series is designed to convene industry visionaries, C-level executives, and thought leaders in the financial sector for insightful discussions on redefining risk decisioning strategies. The series aims to cultivate a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of risk decisioning in an era of rapid technological evolution and changing consumer expectations.

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Provenir Financial Services Club: Strategies for Excellence in Dynamic Decisioning Striking the Balance: Navigating Affordability
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Embedded Lending is ...

ON-DEMAND WEBINAR Embedded Lending is Inevitable: How Banks Can Compete and Win in a New
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Provenir Financial Executive Club: Strategies for Excellence in Dynamic Decisioning Roundtable: Navigating Regulatory Challenges and

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In today's fast-paced and competitive financial landscape, both digital and traditional banks are continuously seeking
Elevate customer experience and secure trust in the financial services ecosystem

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In today’s digital economy, customers demand secure and smooth online transactions, while businesses struggle to

Optimized Applicatio...

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Leveraging Technology to Revolutionize Customer Onboarding in Banking

on-demand webinar

Leveraging Technology to Revolutionize Customer Onboarding in Banking

Book a Meeting

In today’s fast-paced and competitive financial landscape, both digital and traditional banks are continuously seeking innovative ways to enhance their customer onboarding process. Consumers today demand speed and ease in every online interaction. Providing a safe and low-friction experience throughout the entire client lifecycle—from onboarding to log-in to transactions—is crucial to building, growing, and retaining your customer base. This webinar delves into the transformative power of technology in reshaping the customer journey, equipping financial institutions to emerge as forward-thinking powerhouses.

Join us live on July 10th for your chance to gain the knowledge and tools needed to transform your customer onboarding process, drive growth, and stay competitive in the modern financial landscape.

Key Highlights:
  • Leveraging technology to personalize customer interactions and tailor services to meet individual needs, enhance satisfaction, and improve loyalty.
  • Discover strategies to enhance customer experiences while fortifying fraud and identity management across the client lifecycle.
  • How to integrate intelligent systems into existing operations and navigate the challenges of legacy systems.
  • How to better leverage enriched data and machine learning to gain more insights across the client lifecycle.
  • The reasons why building dynamic workflows that incorporate identity, device, and behavioural data is essential to improving risk decisioning and, ultimately, creating a better customer experience

Embrace the future of banking with a customer onboarding process that sets you apart from the competition. Don’t miss this opportunity to learn from industry experts and network with peers who are also on the path to digital transformation.

Book a Meeting

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Elevate customer experience and secure trust in the financial services ecosystem

Elevate customer exp...

In today’s digital economy, customers demand secure and smooth online transactions, while businesses struggle to

Optimized Applicatio...

ON-DEMAND WEBINAR Optimized Application Fraud Prevention:Reduce Friction and Prevent Loss How an integrated, intelligent decisioning

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The Future of Buy No...

ON-DEMAND WEBINAR The Future of Buy Now, Pay Later Book a Meeting Examining card-based BNPL

Continue reading

Elevate customer experience and secure trust in the financial services ecosystem

ON-DEMAND WEBINAR

Elevate Customer Experience and Secure Trust in the Financial Services Ecosystem

Book a Meeting

In today’s digital economy, customers demand secure and smooth online transactions, while businesses struggle to prevent fraud without disrupting user experience. Listen to our panel discussion with data science, fraud, and product professionals from Mastercard, Sun Finance, and Provenir as we explore how financial services organisations can strike the balance between fraud screening and customer experience strategies while staying compliant with EU regulations. In our webinar, we discuss:

  • How to better leverage enriched data and machine learning to gain more insights across the customer journey and lifecycle
  • How to protect against synthetic identities at account opening as well as account takeovers and modifications, without impacting onboarding for good customers
  • The importance of breaking down organisational siloes and barriers when it comes to data sharing and decisions made on fraud prevention
  • Why building dynamic workflows that incorporate identity, device, and behavioural data is essential to improving risk decisioning and customer experience

Moderator

Rahul Singh

Mastercard

Product Marketing Director
Panelists
  • Sophia Qureshi

    Provenir

    VP Product Management
  • Kaspers Maganieks

    Sun Finance

    Head of Fraud
  • Vito Murillo

    Mastercard

    Manager, Data Scientist (EMEA)

LATEST WEBINARS

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Provenir Financial Services Club: Strategies for Excellence in Dynamic Decisioning Striking the Balance: Navigating Affordability
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Provenir Financial Executive Club: Strategies for Excellence in Dynamic Decisioning Roundtable: Navigating Regulatory Challenges and

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Optimized Application Fraud Prevention: Reduce Friction and Prevent Loss

ON-DEMAND WEBINAR

Optimized Application Fraud Prevention:
Reduce Friction and Prevent Loss

How an integrated, intelligent decisioning platform can manage all risk

Fraud threats continue to rise. Which is why financial services organizations need to continually evolve to say ahead of fraudsters. But stricter controls aren’t the only answer, because you run the risk of shutting out creditworthy customers or adding unnecessary (and unwelcome) friction to the customer journey. So how can you balance better, more accurate application fraud detection and prevention with reduced friction across the lifecycle and sustainable business growth?

A single integrated, intelligent decisioning platform that can analyze and manage all fraud and credit risk across the customer lifecycle. Join us live on June 25th as our Provenir experts share insights and guidance on how to reduce friction, prevent losses, and ensure your fraud prevention strategy can keep up with evolving threats.

Key takeaways:

  • Current fraud trends, including challenges and opportunities
  • Ways to mitigate fraud with better data orchestration
  • Why eliminating siloed environments between your fraud and credit risk teams enables a more holistic view of your customers across the lifecycle
  • How to balance customer experience and application fraud prevention with dynamic, responsive application and onboarding methods
  • Why a cloud-native, flexible, scalable solution enables continuous evolution alongside changing fraud threats
  • How embedded intelligence can optimize your data orchestration and fraud decisions
  • Demo of the Provenir Fraud solution

Watch Now

Speakers:

  • Sophia Qureshi

    VP of Product Management, Fraud Solutions, Provenir

  • Sam Rohde

    Director of Presales, North America, Provenir


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Mining for Growth: The Art & Science of Risk Management

LIVE EVENT

Mining for Growth:
The Art & Science of Risk Management

Risk is always evolving and in today’s dynamic financial landscape, balancing effective risk management and strategic growth is critical for sustained success. While there’s no magic formula for significant growth, the reality is that advancements stem from nuanced adjustments and strategic shifts in credit risk methodologies. 

Join us live at our exclusive, in-person event on September 18th in Toronto, where we will explore how to translate risk strategies and growth plans from theoretical constructs to tangible outcomes through interactive sessions and expert insights. 

Featuring industry-leading speakers from Deloitte, CIBC, Provenir, and more, this half-day event will examine the future of risk management and share key insights on how to enable scalable, sustainable growth.

Highlights of this event include discussions focused on:

  • Growth Opportunities: Examining strategic adjustments that can significantly bolster growth.
  • Beyond Origination: Exploring the application of comprehensive risk management across your entire lending portfolio and ongoing customer management.
  • Fraud Threats: Unveiling developments and insights in fraud threats, detection, and prevention.
  • Implementing Technology: Moving from theory to reality by implementing advanced technological solutions in risk strategy.
Date + Time:

September 18th, 2024 | 8:30 AM to 12:00 PM

Location:

Vantage Venues, 150 King St W, Caledonia Room, 27th Floor, Toronto, Ontario

Save my Seat:


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