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Industry: Decisioning

2024 Global Risk Decisioning Survey: North America Special Edition

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2024 Global Risk Decisioning Survey:
North America Special Edition

What’s top of mind for financial services providers heading into 2024?

Provenir surveyed more than 300 decision makers from a variety of financial services providers and fintechs around the globe in order to understand their:

  • Risk decisioning challenges
  • Customer management priorities
  • Confidence in the accuracy and flexibility of their risk models and anti-fraud measures

This special North America edition includes 2024 opportunities for providers in the region from Provenir’s Executive Vice President of North America, Kathy Stares. She covers:

  • Widespread adoption of AI
  • Democratizing data
  • Digital payment evolution

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2024 Global Risk Decisioning Survey

SURVEY

2024 Global Risk Decisioning Survey

What’s top of mind for financial services providers heading into 2024?

Provenir surveyed more than 300 decision makers from a variety of financial services providers and fintechs around the globe in order to understand their: 

  • Risk decisioning challenges
  • Customer management priorities
  • Confidence in the accuracy and flexibility of their risk models and anti-fraud measures

See how your organization aligns.


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Buy vs Build in the UK

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Buy vs. Build in the UK
Why “Buy” is the Right Choice for Risk Decisioning Software

In today’s fast-paced business landscape, making informed and timely decisions is critical to success. This is especially true when it comes to risk decisioning, a process vital for mitigating threats and maximizing opportunities. As businesses in the UK consider their options for risk decisioning software, a common debate arises: should they buy an off-the-shelf solution or build a custom one? In this blog post, we will explore the reasons why “buy” is the right choice for risk decisioning software in the UK.
  • Speed to Market

    One of the most compelling reasons to opt for a pre-built risk decisioning solution is the speed it offers. Developing custom software from scratch can be a time-consuming process but in today’s fast-paced business environment, agility is essential. Thankfully, a variety of pre-built software solutions are readily available and can be implemented in as little as three months depending on your vendor.
  • Cost-Effectiveness

    Building a custom risk decisioning solution can be a costly endeavor. It involves not only development expenses but also ongoing maintenance and support. On the other hand, buying an established software solution typically comes with a more predictable cost structure, including licensing fees, maintenance contracts, and support agreements. For many UK businesses, this cost-effective approach makes it easier to manage their budgets.
  • Scalability

    As your business grows, your risk decisioning needs may change. Third-party solutions are often designed to be scalable, making it easier to adapt to changing business demands. In contrast, custom-built software may require extensive redevelopment and modification to accommodate growth. For UK businesses looking to scale and adapt quickly, “buy” is the more flexible choice.
  • Integration

    Modern businesses rely on a multitude of software applications for various functions. A significant advantage of third-party risk decisioning software is its compatibility with other systems. It’s designed to integrate seamlessly with popular CRM, ERP, and other tools, which is especially important in the UK, where businesses often depend on a mix of applications to run their operations smoothly.
  • Compliance and Security

    The regulatory environment in the UK is continuously evolving, with strict data protection laws and industry-specific compliance requirements. Buying risk decisioning software often means that your system will be equipped with the latest compliance features and security protocols. This can save your business the headache of constantly monitoring and adapting to regulatory changes.
  • Updates and Maintenance

    Software, like any other asset, requires maintenance and updates to remain effective. When you buy risk decisioning software, you can rely on the software vendor to provide regular updates and maintenance support. This ensures your system stays up-to-date and secure, without requiring extensive in-house resources.

Conclusion:

While the decision to buy or build risk decisioning software ultimately depends on the unique needs of each UK business, there are strong reasons why “buy” is often the preferred choice. Speed to market, cost-effectiveness, access to expertise, scalability, integration, compliance, and ongoing support make third-party solutions the pragmatic option for many. When time is of the essence, and resources are limited, a pre-built risk decisioning solution can provide the competitive edge UK businesses need to make informed decisions in today’s complex world of risk management.

If buying still seems overwhelming, be sure to check out our comprehensive Buyer’s Guide for risk decisioning platforms.

Discover risk decisioning beyond onboarding.

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Alternative Data in Credit Decisioning: Meeting the Demands of the Expanding Canadian Financial Services Market

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Alternative Data in Credit Decisioning:
Meeting the Demands of the Expanding Canadian Financial Services Market

It’s a challenging time in the Canadian market. Between high interest rates, inflation stubbornly sticking at close to 4% and consumers’ fear of a potential recession starting to curb spending, it’s hard to find the growth we need to fuel our businesses. At the same time, competition has never been stiffer. In this op-ed, Cheryl Woodburn, Country Manager for Canada at Provenir, shares two market trends that are offering growth opportunities for all types of lenders.

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AI-Powered Decisioning is Crucial to Maximize Customer Lifetime Value

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AI-Powered Decisioning
is Crucial to Maximize Customer Lifetime Value

Discussions of risk decisioning platforms often focus on onboarding and loan origination. However, the investment in the start of the customer journey is only one piece of the puzzle; an organization’s growth depends not only on attracting new customers, but also on retaining and maximizing the value of its existing customers.

In this Fintech Futures article, Kathy Stares, EVP of North America for Provenir, outlines why it’s important to focus on the tools needed to support the myriad other decisions across the life of each customer to enable a superior customer experience and maximize customer lifetime value.

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Risk Decisioning Platforms in Indonesia

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Embracing the Future:
The Rise of Innovative Risk Decisioning Platforms in Indonesia

A New Era of Credit Risk Management Unfolds

As we navigate our way into the future, it becomes evident that a significant transformation is underway in the financial realm. Projections indicate that global fintech revenue will experience a sixfold increase between 2021 and 2030, reaching an impressive US$1.5 trillion annually. Notably, the Asia-Pacific region will play a dominant role in this growth, constituting 40% of the global fintech revenue, equivalent to a substantial US$600 billion per year, as reported by Boston Consulting Group (BCG) and QED Investors.

As part of this transformation, Indonesia stands at the cusp of a financial revolution. Innovative risk decisioning platforms are reshaping the lending landscape, offering detailed insights to lenders and empowering borrowers in unprecedented ways.

These platforms harness the power of data as well as machine learning and artificial intelligence, tapping into a plethora of alternative data sources, ranging from social media activities to mobile phone usage patterns1. This approach provides a more holistic assessment of an individual’s creditworthiness, transcending beyond traditional data points.

Why does this matter? Understanding creditworthiness is pivotal to lending. It enables lenders to mitigate risk, customize loan offerings, and identify potential defaults at an early stage. Remarkably, research indicates that the utilization of alternative data can curb default rates by up to 45%.

Moreover, these platforms are democratizing access to credit. By considering alternative data and incorporating automated, AI-powered decisioning, they are enabling lenders to evaluate the creditworthiness of individuals lacking a formal credit history. This is particularly significant in Indonesia where approximately 30% of adults are financially excluded due to the absence of a credit history.

So, what fuels this trend? A combination of several key factors.

  • Firstly, Indonesia’s fintech industry is experiencing rapid growth. Technological advancements have led to the emergence of new platforms and innovative methods of delivering financial services.
  • Secondly, Indonesian banks and multi-finance companies are making substantial investments in Peer-to-Peer (P2P) lending platforms. These platforms offer new channels for loan distribution and widen the access to credit.
  • Additionally, the Indonesian government is playing a crucial role in this transformation. They have established a robust fintech ecosystem with stringent regulations and advanced infrastructure technology to facilitate SME financing.

However, as with any revolution, there are challenges to overcome. Ensuring data privacy and security is paramount, necessitating a delicate balance between leveraging rich data sources and respecting individuals’ privacy rights. As of July 2023, there is no specific data protection authority overseeing data protection in Indonesia. “However, the PDP law puts forward the role of the Government of Indonesia in actualizing the implementation of personal data protection. The PDP Law calls for the creation of a Personal Data Protection Commission (Komisi Perlindungan Data Pribadi) as the body responsible for implementing the PDP Law.

The rise of innovative risk decisioning platforms in Indonesia signifies a paradigm shift. These platforms are revolutionizing how lenders assess creditworthiness, fostering financial inclusion, and propelling the country’s fintech industry forward. The future of lending in Indonesia is indeed promising… will you be at the heart of this exciting transformation?

The Provenir team will be attending the World Financial Innovation Series (WFIS) event in Indonesia as a Silver Sponsor! Meet us at the event, where we’ll showcase cutting-edge solutions to empower your financial journey. Book a meeting here.

Meet us at the World Financial Innovation Series event.

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Industry Leaders Prefer Provenir

DATA SHEET

Industry Leaders Prefer Provenir

In the dynamic landscape of financial services, strategy-driven decisioning across identity, fraud, and credit is a pivotal driver in shaping a business’s future success. Join the financial service leaders who are meeting strategic goals, managing risk, and maximizing customer value with Provenir. Discover the holistic decisioning difference in the datasheet.

See why industry leaders are switching to Provenir

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Autochek Africa selects Provenir’s Risk Decisioning Platform to Accelerate Expansion

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Autochek Africa selects Provenir’s Risk Decisioning Platform to Accelerate Expansion

Provenir’s flexible platform allows Autochek to quickly expand into new geographies, reducing launch time by half.

London, UK, Sept. 12, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announces Autochek Africa, an automotive technology company, has selected Provenir’s Decisioning Platform to automate decisioning and accelerate its expansion efforts.

Autochek Africa provides solutions that enable commerce within the automotive sector including credit underwriting solutions for auto loans, for Autochek and third-party banks. Autochek also provides vehicle inspection, maintenance, insurance and vehicle tracking solutions. The company was seeking a robust platform with rapid deployment capabilities to automate all of their credit decisioning processes to support its strategic expansion into specific regions.

“To support our aggressive expansion strategy, we needed a partner with an agile and flexible platform and the ability to deliver within very short timelines,” said Johan van der Merwe, Chief Executive Officer, Autochek. “We have partnered with Provenir to automate decisioning for faster and more scalable approval processes. Within eight months, we were able to provide clients and dealers with pre-approvals, instalment simulations and loan application decisions, together with bespoke offers, in six countries. Provenir’s low-code platform provides us a competitive advantage, allowing us to quickly expand into our target geographies, reducing our launch time in many cases by almost half.”

“We are pleased to partner with Autochek Africa to help them quickly scale their operations and enter new markets,” said Adrian Pillay, Vice President, MEA at Provenir. “Provenir’s flexible platform provides Autochek with the self-sufficiency needed when launching new products to market, so they can scale faster than ever before.”

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Banking on Cloud and Digitalisation

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In the race to transform the banking industry, much has been said about how the industry is adopting digitalization in its approach. One essential digitalisation process that the banking sector, along with several other segments in the financial industry, uses is cloud migration technology.

The Star recently tapped industry experts, including Bharath Vellore, general manager, APAC for Provenir, to delve into the benefits of the cloud and how other technology such as mobile apps, AI, machine learning, big data, biometrics and chatbots are changing the customer experience.

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Automotive Financing Provider GoFi Selects Provenir’s Data and Decisioning Platform

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Automotive Financing Provider GoFi
Selects Provenir’s Data and Decisioning Platform

GoFi will benefit from Provenir’s powerful platform to support immediate responsiveness and the best customer experience

Parsippany, NJ —August 2, 2023 — Provenir, a global leader in risk decisioning software, announced today that GoFi, LLC, a leading U.S. consumer automotive financing provider, has selected and implemented Provenir’s Data and Decisioning Platform to assess applicant credit risk quickly for real-time financing approvals.

GoFi, LLC is an AI-centric, digital-first lending platform. Built on a proprietary loan origination system and powered by its integrated machine learning algorithms, GoFi provides auto-decisioned responses across the full credit spectrum. Through simple, intuitive offers, GoFi aims to help partners expand their brand impact and deliver a better customer experience.

“We selected Provenir for several reasons, most importantly, for the platform’s flexibility and customization options. It also allows us to quickly and easily integrate with many different platforms which will allow our business users to take the reins,” said Daniel Garland, Senior Director, GoFi. “We have been able to implement a fully customizable solution that meets our business needs with the vast majority of the implementation being done by our business users.”

“We are pleased to partner with GoFi to power the real-time risk decisioning needed to provide the very best customer experience,” said Kathy Stares, Executive Vice President, North America for Provenir. “From global car manufacturers to independent auto lenders, Provenir empowers auto financing providers of all sizes to make accurate decisions faster while minimizing risk and preventing fraud. Provenir’s data and decisioning capabilities enable our auto financing clients to respond on-the-fly to changing market dynamics and deliver real-time insights to inform smarter decisions.”

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