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Author: Allison Karavos

SME Lending in Africa – Leveraging Data + AI for Smarter Decisions

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SME Lending in Africa –
Leveraging Data + AI for Smarter Decisions

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How to Power Rapid Approvals and Improve your SME Lending Strategy

In Africa, SMEs provide approximately 80% of jobs, representing a critical driver for the economy in the region. But 51% of these businesses require more funding than they have access to, and 28% of SMEs in the region are fully credit constrained (source). Waiting months or even weeks for credit approval and funding can mean the difference between innovation and business closure.

Traditional financial services organizations may find lending to SMEs difficult, but fintechs, challenger banks, and digital banks are rising to the challenge. Simplified application processes, rapid approvals, and improved accessibility to funds makes working with digital lenders an obviously attractive choice.

Because if you aren’t making it easy for SMEs to get the credit they need, your competitors will.

Watch now for a live panel discussion, where we speak with industry experts on ways to leverage data and artificial intelligence to ensure accessibility to credit for SMEs.

Key Takeaways:

  • Power faster, simplified application processes
  • Make smarter, faster decisions and get to market faster
  • Future-proof your decision technology to keep up as market trends/demands evolve
  • Use advanced, predictive analytics like AI to keep risk in check
  • Leverage real-time, historical and alternative data to ensure a more holistic view of creditworthiness


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Infographic: Pivot Now, Profit Later – Building Sustainable BNPL

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Pivot Now, Profit Later –
Building Sustainable BNPL

BNPL regulations are looming as market demand is changing. How can providers pivot along with the evolving industry? Discover the key elements your BNPL strategy needs to help you stay ahead of the curve and pivot to profitability.

Learn to optimize accuracy and reduce risk, stay relevant with platform flexibility, and center the customer experience – in short, build sustainable BNPL. It’s all in the infographic!

Pivot to BNPL Profitability

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15 Companies Setting the Trends in Buy Now, Pay Later

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15 Companies Setting the Trends
in Buy Now, Pay Later

Within the Buy Now, Pay Later (BNPL) industry, a lot has changed since the point-of-sale loans rose to the spotlight in 2020: providers are maturing and making a pivot into profitability.  BNPL is growing across the world, expected to account for roughly 25% of all e-commerce transactions by 2026. By 2027, the market size is expected to explode to $744 billion, growing at a CAGR of 25%. BNPL is here to stay. But what that looks like is still being decided. 

Consumers and businesses alike are increasingly turning to BNPL to make purchases more manageable, from everyday needs to critical business resources. New BNPL verticals are popping up globally, covering everything from B2B credit to healthcare to groceries. 

Discover the newest trends in this rapidly expanding industry and the companies working to put them on the map.

The Trend:
BNPL stomps its way into the $125 trillion global B2B market.

  • Hokodo – Buy now, pay later is becoming increasingly popular among retail merchants, so offering payment options for B2B purchases is a unique twist. Today, B2B merchants are essentially forced into offering payment terms to their customers with outdated methods of credit management – including paper-based applications, manual credit checks and painful invoicing programs. Enter in Europe-based Hokodo, which aims to make selling to business buyers easier. Business buyers shop on selected merchant’s sites, with real-time offers of payment terms, “powered by Hokodo’s trade credit APIs.” They claim that the wrong payment options are one of the biggest reasons that B2B buyers drop out of a sales funnel – will BNPL help increase that conversion rate? Hokodo thinks so. Recently, Hokodo partnered with French marketplace-focused fintech Lemonway to power Europe’s B2B marketplaces by offering online credit. This comes as a much-needed alternative for cash-strapped businesses struggling through a worldwide capital crunch.

Also, read: What is Banking as a Service?

The Trend:
BNPL helps provide health and financial care.

  • PrimaHealth Credit – In countries without government-funded healthcare, both necessary and elective health treatments are out of reach for many. A report from Financial Technology Partners notes that only 23% of Americans can afford a medical bill of over $2000. Subprime credit scores, or individuals without any credit history at all, means significant market opportunities for BNPL services in healthcare. PrimaHealth Credit’s mission is “helping more patients say yes to treatment,” with simple, transparent payment options offered by healthcare providers at point of care. Giving people more affordable options to access the healthcare they need can always be considered a win.
  • Sunbit – BNPL isn’t just for wish-list clothes and vacations. Sunbit aims to help consumers pay for everyday items that some of us take for granted, including automotive, optical, and dental services. The organization’s model is to offer back-end services to the businesses where these essential transactions take place – like your local dentist or optician’s office or the dealership that already has your car up on a hoist. “Sunbit’s flagship product allows businesses to guide customers through the financing process, which is integrated with their own point-of-sale systems” for a more seamless customer experience. Providing payment options for services that are prone to becoming unexpected expenses is also a very forward-looking proposition: millennials are by far the age cohort that is most likely to have to use a payment plan for unexpected medical and self-care bills.

The Trend:
Forget luxury items. BNPL finds a home in Home and Lifestyle financing.

  • Deferit – As with healthcare and other medical services, there are certain essential items that we all need to pay for. Deferit, an Australian-based organization, lets customers split utility, telco, car registration or childcare bills into installments. With a vow to empower customers, including options to change payment terms, Deferit has created an easy budgeting tool for payments, eliminating interest and annual fees.
  • Flex – While we’re talking essential services, housing comes to mind. Many people face hard choices on where their money goes each month – rent or food or other essentials – especially amidst today’s economic uncertainty. There are estimates that $5 billion in late fees goes to landlords every year. Flex understands these challenges (and the stress they cause!) and aims to get you out of paying late fees by covering your rent for you and offering flexible options to pay them back, without any hidden fees or interest.

The Trend:
BNPL to face the rising need for online grocery shopping as consumers struggle with rising cost-of-living.

  • Flava – Billed as the UKs first Buy Now, Pay Later supermarket, Flava offers zero interest and an initial ‘basket’ credit of £100, which can increase to £320 per order once re-payment history is established. Offering a full range of brand-name grocery products, delivery to your door, and flexible repayment plans, Flava aims to help customers with food insecurity stock their cupboards amid economic uncertainty.

The Trend:
BNPL puts retail shopping on steroids, online and in-store.

  • Zip – One of the leaders of BNPL, Zip (formerly known as QuadPay) offers payment options for retail giants, including Apple, Amazon, Walmart and Target, as well as exclusive retail partnerships. With categories covering everything from education and pets to shoes and travel, Zip is available on a variety of platforms as well as in physical retail locations, providing you with interest-free options virtually anywhere you want to shop.
  • Simpl – Indian startup Simpl has a straightforward mission – make it easy for people to purchase what they like, when they like, with installment payment terms. In a country with complicated financial systems that often make it difficult for people to obtain credit, Simpl allows its users to buy now and pay at a more convenient time. With a full-stack, mobile-first platform for credit-based payments, Simpl enables one-click purchases and promises full transparency to its users and merchants alike.
  • Paidy – In Japan, many consumers prefer not to use credit cards for online payments, leaving massive opportunities for alternative options like BNPL. Japanese fintech Paidy allows consumers to shop at a variety of online retailers with a convenient mobile app that only requires your email address and phone number – repayments in installments can happen via bank transfer, direct debit and even in convenience stores, all by just showing the app.

The Trend:
BNPL offers more customized payment plans and features closer to legacy finance, as BNPL prepares to meet its match in legacy banking in 2023.

  • Sezzle – Sezzle offers typical installment payment plans, but also features some products exclusive to their users that they call strategic differentiators. Sezzle Up for example, lets a shopper build their credit rating by enabling the company to report payment history to credit bureaus. They’ve also partnered with Ally Bank to offer longer-term financing options, proving again that flexibility in payment options may be a key driving factor in growth.
  • Splitit – Headquartered in New York, Splitit is unique in the BNPL space in that it actually allows consumers to leverage their existing credit. By using their own credit or debit cards with its installment program, customers will see installment charges on their bills, effectively evening out cashflows. The ability to break down payments into smaller pieces without additional interest, applications or fees and build credit at the same time makes Splitit an attractive option for consumers, while being a safe option for merchants. In 2023, Splitit expanded its reach into the Asian market by partnering with Alipay to offer the eCommerce’s clients an installments option.
  • Twisto – Featuring a different ‘twist’ on BNPL, European company Twisto offers a monthly credit limit for your payments once you register with them. Shop online or in stores up to this set amount each month and then receive your invoice. Once invoiced, you can settle the full amount with Twisto or pay 10% and defer the rest to a later date. Twisto also offers return options and varying monthly plans, with features like personal finance management and family travel insurance.
  • Tymit – Different than the typical pay-in-four installment plans many BNPL providers offer, Tymit’s credit card allows you to select varying installment plans as you make your purchase – including repaying over 3 months with no interest, or even longer (up to 36 months) with transparent pricing quoted upfront. Tymit also offers Tymit Booster, a top-up credit card that allows you to build your credit score and still offers 0% interest on all purchases.

The Trend:
Resurrecting the travel industry and introducing Gen Z to air travel

  • Fly Now Pay Later – The UK’s Fly Now Pay Later has expanded into the travel-starved US market, while  increasing operations in the UK and Germany. With a mission to make travel affordable and flexible, the company is capitalizing on post-pandemic recovery by offering travel payment plans that work for everyone – destinations and customers. With an easy-to-use booking app, Fly Now Pay Later pays for your holiday with your selected travel provider, leaving you to pay them back with flexible payment options over time.
  • Uplift – Headquartered in California, Uplift’s mission is to help people purchase what matters most – in their case, travel. With international partners ranging from cruise lines and resorts to airlines and vacation package dealers Uplift hopes their buy now, pay later plans will “be the economic kickstarter needed to ignite the travel industry.” Uplift works directly with merchants to reinforce brand loyalty, offering customers a simpler way to pay for travel by selecting Uplift options at checkout, without driving consumers to their own proprietary marketplace. BNPL moves into the travel industry have their aim set on future travelers, as two-thirds of Generation Z and millennial would be more likely to take vacations if offered installment options.

These trends are only the beginning of a new, sustainable Buy Now, Pay Later. With a strong credit risk decisioning foundation, you can follow any trend without having to compromise your risk appetite. If you’re ready to rethink your BNPL technology, fortify your strategy, and pivot to profitability, explore the ebook, The Pivot to Profitability: Evolving with Buy Now, Pay Later.

Sustainable BNPL is here – is your strategy future-proof?

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Pivot To Profitability: Evolving Your Buy Now, Pay Later Strategy

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Pivot To Profitability:
Evolving Your Buy Now, Pay Later Strategy

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Buy Now, Pay Later (BNPL) has come a long way since it shook up e-commerce at the height of the pandemic. While it was once the poster child for fintech innovation, the backlash against the point-of-sale loans has set in. BNPL providers can no longer afford to acquire customers at any cost – it’s time to shift strategies and pivot to profitability.

Explore how you can future-proof your BNPL technology and build a sustainable strategy that will outlast coming regulation, keep up with changing markets, and reflect economic conditions – all with unshakeable accuracy. Read the eBook to get started!

Read the eBook to discover:

  • Global BNPL challenges and opportunities
  • What to expect from upcoming regulation
  • How to pivot your strategies to become profitable
  • The future-proof technology you need for sustainable success


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Banking on Cloud and Digitalisation

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Banking on Cloud and Digitalisation

In the race to transform the banking industry, much has been said about how the industry is adopting digitalization in its approach. One essential digitalisation process that the banking sector, along with several other segments in the financial industry, uses is cloud migration technology.

The Star recently tapped industry experts, including Bharath Vellore, general manager, APAC for Provenir, to delve into the benefits of the cloud and how other technology such as mobile apps, AI, machine learning, big data, biometrics and chatbots are changing the customer experience.

This article was originally published on The Star, Keith Hiew, Author

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Pioneering the Future of Low-Risk Consumer Lending

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Pioneering the Future
of Low-Risk Consumer Lending

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Navigating New Credit Products, Financial Inclusion and Beyond

Consumer lending is changing. How can you remain on the forefront of this $11 billion market? By offering flexible, digital experiences built around your customers. But how do you innovate new products, stay on trend, and grow your business, all while effectively keeping your risk in check? You need the right technology, the right risk strategy, and agile tactics that can enable you to capture low-risk, high-reward opportunities.

Watch now to explore the power of data and AI-driven credit risk decisioning for forward-thinking consumer lenders. Experts from Provenir and Vesta will share insights into why accurate risk assessment is the key to reaching new markets, the flexible features your tech needs to keep up with evolving trends, and how the use of integrated data-rich decisioning ecosystems can help credit providers pioneer the future of low-risk consumer lending.

Key takeaways:

  • Insights into the latest consumer and industry trends like the evolution of BNPL
  • How to enhance your credit risk strategy to incorporate financial inclusion and unlock new addressable markets
  • Ways to accelerate approvals with automated, real-time decisioning
  • How to streamline customer onboarding with traditional and alternative data for more accurate decisions and personalized offers
  • The ways agile tech designed for business users can help you launch new products and get to market faster

Speakers:

  • Waldemar Faltenberg

    Regional Manager DACH, Provenir

  • Gabriel Pascual

    Senior Vice President, Global Partnerships, Vesta (ex-Mastercard)

  • Jide Davies

    Head of Customer Underwriting, NewDay

  • Hrishi Talwar

    Chief Product Officer, Vesta

  • Tim Moulton

    Canadian Country Head, Humm Group


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TDS Mini: Fintech Cheat Sheet (Part 2)

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TDS Mini:
Fintech Cheat Sheet (Part 2)

We’re back for part two of our TDS Mini series, breaking down the first half of 2023.

Our regional experts will give you the SparkNotes version of what happened in H1, where you should focus your attention now, and what to expect in H2 – all in three minutes each! 

In our second and final part, we hear from José Vargas (Executive Vice President and General Manager, LatAm), Kathy Stares (Executive Vice President, North America) and Adrian Pillay (Vice President of Sales, Middle East and Africa). Learn about recent regional investment trends and their implications, discover how mindsets about risk, financial inclusion, and data are changing, and get the outlook for SMEs, incumbents, and experiential banking in H2.

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Provenir Named US Fintech Awards 2023 Finalist in Two Categories, ‘Fintech of the Year’ and ‘Data Initiative of the Year’

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Provenir Named US Fintech Awards 2023 Finalist
in Two Categories, ‘Fintech of the Year’ and ‘Data Initiative of the Year’

The US Fintech Awards 2023 celebrate the fintech market, and the achievements and successes of the country’s best and brightest fintech companies, products, teams, and individuals

Parsippany, NJ August 22, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announced that it has been named a finalist in the “Fintech of the Year” and “Data Initiative of the Year” categories for the US Fintech Awards 2023.

This marks the second year back-to-back that Provenir has been named finalist in both categories for the US Fintech Awards. The US Fintech Awards is a key benchmark by which financial services modernization and technological progress in the world’s premier financial services center are judged. The awards program is organized by FinTech Intel, the global market intelligence platform for financial services technology.

“Provenir is honored to be named a two-time finalist for both ‘Fintech of the Year’ and ‘Data Initiative of the Year,’ for the US Fintech Awards which honors the most innovative fintech companies and individuals in the United States of America,” said Kathy Stares, Executive Vice President for North America, Provenir. “In today’s fintech market, there exists tons of data – often residing in siloed environments – making it difficult to access and costly to integrate into credit decisioning. Provenir brings together the power of decisioning, data and AI to drive instant decisions, foster financial inclusion, reduce risk and prevent fraud.”

A key tenet of the Provenir AI-Powered Risk Decisioning Platform is Provenir Data. Provenir Data is a global data and intelligence platform that makes accessing data fast and easy. Through a single API, it brings together a curated range of data and data solutions known as the Provenir Marketplace.

The Provenir Marketplace, which includes more than 100 data partners, is a comprehensive fintech data and intelligence ecosystem covering the whole customer lifecycle with data types such as identification, AML, document verification, open banking, PEPs/sanctions, bureau data, mobile data, email data, device verification, facial biometrics, and social media validation.

Winners of the US Fintech Awards 2023 will be unveiled during the Nov. 2 awards ceremony at The Edison Ballroom in New York City.

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Fireside Chat: Maximizing Member Experiences with Better Technology, Data + Automation

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Fireside Chat:
Maximizing Member Experiences with Better Technology, Data + Automation

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How Real-Time Data Can Power Instant Decisions and Superior Member Experiences

Do you find it challenging to balance your members’ increasing demands for fast, automated approvals, with the personal, friendly experience you’re known for? You aren’t alone. But utilizing technology that enables better consumer experiences and the automation of data integration and credit risk decisions can help – ensuring speed and agility, while still offering a more personalized member experience. 

Join Provenir and Inovatec for a fireside chat where we’ll be sharing insights on how better data means better decisions – for your business and for your members. 

Key Highlights:

  • Gain valuable insight into the latest consumer and industry trends, including specific case study examples
  • The ways integrating real-time data, including alternative data sources, can help you manage risk, explore new channels via custom portals, and respond to market changes faster
  • How to utilize advanced analytics to optimize pricing and make more personalized offers to your members
  • Why a unified solution for data and decisioning drives the agility and flexibility needed to power exceptional member experiences
  • How to improve fraud detection and prevention with real-time data access so you can focus on your creditworthy members
  • Ways to maximize the value of your members beyond onboarding, including post-loan management, personalized upsell/cross-sell/renewal offers, collections strategies and more

Speakers:

  • Bob Metodiev

    Inovatec, Head of Business Development

  • Cheryl Woodburn

    Provenir, Country Manager, Canada


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Maximizing the Value of Your Customers: Better Data = Better Results

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Maximizing the Value of Your Customers:
Better Data = Better Results

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With a shifting economic landscape and increasingly high expectations from consumers (including instant credit approvals, rapid onboarding, personalized offers, and superior experiences), how can lenders enable growth across their lending portfolio while still mitigating risk? The key is data.

Better data = smarter, more accurate risk decisions, at onboarding and beyond. In this discussion, we’ll look at how the right data is key for lenders to generate revenue growth and maximize the value of both prospects and current customers.

Key takeaways:

  • Improving fraud detection and prevention with real-time data access so you can say yes to more creditworthy customers
  • How to ensure more accurate underwriting, so you can continue to grow your revenue, even in challenging economic times
  • Ways to maximize customer value beyond onboarding, including post-loan management, personalized upsell/cross-sell/renewal offers, collection strategies and more
  • Industry trends, including embedded finance and open banking – and why the right data is key to success

Speakers:

  • Kathy Stares

    EVP Americas, Provenir

  • Al Periu

    CEO Americas, Zilch

  • Chris Martin

    VP Head of Digital Product, Regional Finance

  • Bridget Hussain

    VP Consumer Lending, UNFCU


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